Our Caring Staff

When Francis and Pat first purchased the funeral home in 1974 it was run very much as a “Mom and Pop” operation which was typical of that era. Many funeral home owners had living quarters above the funeral home and did not stray too far from the building just in case they were called upon to help a family. Francis and Pat were no exception and lived for many years above the funeral home. With the advent of cell phones and modern technology, funeral directors like Francis were able to enjoy more freedom and get away from the funeral home once in a while. Along with a few dedicated part-time people Francis and Pat were able to give great service to the families they served and many people over the years have remarked to both Ruth-Ann and Ed how dedicated her parents were in the service to others. Today, when you come to our funeral home, you will see many more faces on our staff, each of whom are committed to caring for grieving families. No job or job description is more important than any other as it takes a team effort to ensure everything runs smoothly. Ed and Ruth-Ann are proud of the exemplary people who comprise our staff. They truly understand funeral service and try very hard to anticipate what a family or individual may need. They really are, the backbone of our business.

Ed Nieuwesteeg

<b>Ed Nieuwesteeg</b> <BR><i>Owner,<br>Managing Director
Ed Nieuwesteeg
Managing Director
Ed was born and raised in Niagara Falls and is one of nine children. Ed attended St. Patrick Elementary School, Vanier, Notre Dame College in Welland and graduated with an honours degree in Business and Political Science from Wilfred Laurier University in 1982. After his marriage to Ruth-Ann Patterson, he returned to school attending Humber College and graduated in 1991 as a Licensed Funeral Director. At Humber, Ed received a number of awards. They included Best Overall Student, Wilfred Scott Humanitarian Award, a President's letter for the highest academic standing and the Anatomy award. Ed has been an active community volunteer for many years with the Jaycees, the Big Brother Association, Board Director for Community Living and Board Chair for YMCA for over ten years. He is a member of the Knights of Columbus, Hennepin Council and was a Lector at St. Thomas More Church.  He is now a member of Our Lady of Scapular Church and currently serves on the Board of Daval Hospice.

Ed is a five term elected trustee for Niagara Catholic District School Board and has been instrumental in the development of the new Saint Michael's High School. Together with Ruth-Ann, he has two children, Ryan, a student at the University of Guelph, and Alexandra, a high school student at St. Paul.

E-mail Ed (Private and Confidential E-Mail)

Ruth-Ann Nieuwesteeg

<b>Ruth-Ann Nieuwesteeg</b> - Owner
Ruth-Ann Nieuwesteeg - Owner
Ruth-Ann is the great granddaughter of the late J. J. Patterson and is the fourth generation of her family dedicated to funeral service. She attended Stamford CVI. In 1985 she graduated with first class honours from Brock University with an Honours Degree, majoring in Management and Marketing. During her University years, Ruth-Ann held numerous positions with the Brock University Student Union - her last position being Vice President. After graduating, Ruth-Ann continued her studies at the Universite de Besancon in France. Before coming home to Funeral Service, Ruth-Ann spent 12 years working in Educational Publishing in Toronto in senior management. In 1998, she joined her husband Ed in the family business. Ruth-Ann is an active volunteer in the community. She has taught children's liturgy at St. Thomas More Church, has organized the Knights of Columbus Children's Christmas parties, served as chairperson for Father Hennepin School Council and past member for the Regional School Council for the Niagara Catholic District School Board. She served as a member of the Board of Directors for Family and Children's Services for five years, and was a member of the City of Niagara Falls Park in the City Committee.  Currently, Ruth-Ann is Chairperson of the Main and Ferry BIA and has been instrumental in the Community Improvement initatives in the business district.  She is also Chairperson of the Greater Niagara General Hospital Foundation, after serving two years as Co-Chair, as well as being a member of numerous other community committees.  Ruth-Ann was nominated and was Runner-Up in the Women in Business Entreprenur Award.  Ruth-Ann is a member of Our Lady of Scapular Church.  Together with Ed, she has two children, Ryan, a student at the University of Guelph, and Alexandra, a high school student at St. Paul.

E-mail Ruth-Ann (Private and Confidential E-Mail)

Scott Langford

<b>Scott Lanford</b><br>Funeral Director
Scott Lanford
Funeral Director
Scott Langford is a life-long resident of Niagara Falls, and the Chippawa area. He attended St. Gabriel Lalemant Elementary School, St. Michael High School, and most recently graduated from the Funeral Service Education program at Humber College. Scott is an active member of the Chippawa Lion's Club. In 2012, Scott was proud to achieve his Funeral Director's licence.

E-mail Scott (Private and Confidential E-Mail)

Jennifer Robinson

<b>Jennifer Robinson</b><br>Funeral Director
Jennifer Robinson
Funeral Director
Jennifer Robinson joined the team at PattersonFuneral Home in 2011.  In 2013, she made the decision to pursue her passion for funeral service by enrolling in the Funeral Service Program at Humber College. In 2015, Jennifer graduated with Honours, and received an award for the highest academic standing in Grief and Bereavement and is proud to have received her Funeral Director’s licence. When not at the funeral home, Jennifer can most likely be found travelling with her husband Dave, or tending to her gardens.

Kieron Keegan

<b>Kieron Keegan</b><br>Office Manager
Kieron Keegan
Office Manager
Kieron joined the Patterson family in 2011. As Office Manager at Patterson Funeral Home, Kieron takes care of the front office, but his job entails anything that might make your experience at the funeral home a little easier. Kieron and his fiancé are very active in charitable causes including Big Brothers Big Sisters of Niagara Falls, and the IICS, a charitable group that raises funds and awareness for groups in need. 

E-mail Kieron (Private and Confidential E-Mail)

Kelly Morse

<b>Kelly Morse</b><br>Administrative Assistant
Kelly Morse
Administrative Assistant
Kelly has been an Administrative Assistant at Patterson Funeral Home since April, 2005. An avid reader, she also works as Office Administrator at Chippawa Presbyterian Church, where she is an active member. Born in Toronto, Kelly moved to Niagara Falls at a young age, graduating from Stamford CVI. Kelly has a background in Graphics from Niagara College and worked at Pakfold Business Forms for many years. She is an Honourary Member of the Ladies Auxiliary of the Chippawa Volunteer Fire Department. Kelly and her husband John have three children; Rebecca who recently graduated from Brock University and David and Hannah who are currently attending Brock.

Mary Schmagala

<b>Mary Schmagala</b><br>Client Services
Mary Schmagala
Client Services
Mary Schmagala is a life long resident of Niagara Falls. She works as part-time Client Services at the funeral home and has worked for the District School Board of Niagara for 21 years in the ELP program. Her son Matthew recently graduated from UWO and is planning on attending Teacher's College. She is an active member of her church, Stamford United, an avid gardener and enjoys running and working out at the gym. Mary lives in Niagara Falls with her husband Mike.

Anna Parillo

Anna was born and raised in Niagara Falls, graduated from NFCVI, and consequently received a Bachelor of Science in Language from Laurentian University.  She resides with her husband Benny, and they have two children, Christopher and Jenna.  Anna had worked alongside Benny at his family-owned 'Metro Bakery' until their recent retirement in March 2015.  She has enjoyed her many years of volunteer work, and has been part-time Client Services with Patterson Funeral Home since the fall of 2013.

Mike Brown

<b>Mike Brown</b><br>Bereavement Coordinator
Mike Brown
Bereavement Coordinator
Born and raised in Guelph, Ontario Mike came to Niagara Falls in the seventies. He believes this city is a very caring and active community. After over 30 years in the Hospitality Industry, Mike joined Patterson Funeral Home four years ago as an Funeral Director Assistant. Mike along with his wife Rosemary are very involved in municipal politics and at Our Lady of the Scapular church where they lead a Bereavement Support Group and are members of the Bereavement Ministry. Mike is a Eucharistic Minister and a Lector. Mike has one son Jason, his wife Melissa and two grandsons Blake and Justin.

Mike Sirianni

<b>Mike Sirianni</b><br>Funeral Assistant
Mike Sirianni
Funeral Assistant
Mike Sirianni is a Niagara Falls resident and graduate of A.N. Myer Secondary School He ran his own Auto repair shop until his retirement . Currently Mike works as a Funeral Director Assistant at Patterson Funeral Home. He has been a member of Stamford Centre Firemen’s association for several years.