The information we collect is needed to identify the deceased/beneficiary, for at-need and pre-need funeral arrangements. The purpose is to identify the deceased/beneficiary, the purchaser, the next kin, the executor(s) and/or power of attorney of the deceased/beneficiary and to provide services requested by you. All this information is required by our funeral home to be able to meet your needs and comply with all legislative and regulatory requirements.

Information is only shared with third parties when required by law, or if you personally authorize us to, or if it is required for the provision to you, a service or product supplied by said third party. This would be any cash disbursements or phone calls you have authorized us to make on your behalf. Information must be shared with government agencies, vault companies, cemeteries, crematoriums, clergy, churches, monument companies, coroner/doctor, obit/death notices and any other contracted services, as part of our service to you. Please be advised that Death Registration and Funeral Director Certificates of Death are required by law. Also, for your convenience, we post on our web-site, the funeral notice, unless specific instructions by you not to post said notice is received in advance. We do not forward the funeral account, or copy of said funeral account, to any other person, legal firm, insurance company, etc, for payment, unless we receive written instructions from you.

You may have access to this personal information we hold about you, for the purpose of review, update or correction. We reserve the right to confirm your identity and legal right, before complying with the request. We require a letter in writing, from you, stating your request and information requested, prior to us complying to your request. If you require any information about a deceased person, you must provide legal proof, such as a will, showing proof, you are the executor and legal representative of said deceased person. If we are unable to provide you with access to all of the personal information we have about you or about the person you request, then a reasonable explanation will be provided.

Reasonable precaution is taken to ensure this personal information is correct and kept safe from loss/theft, unauthorized access or disclosure. We do not sell, trade or give away any of this information you have entrusted to us.

Any questions or concerns pertaining to said information and/or our Privacy Policy, may be directed to Ruth-Ann Nieuwesteeg, (Privacy Officer),c/o Patterson Funeral Home, 6062 Main Street,
Niagara Falls, Ontario L2G 5Z9 (1-905-358-3513) email: info@pattersonfuneralhome.com